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Send countdown subscribers to Acelle Mail

When a visitor submits the countdown form, their data is sent automatically to a list you choose in Acelle Mail. The subscriber is also saved on the Subscribers page as usual.

When to use this article​

  • You use Acelle Mail for your email campaigns and want your countdown subscribers to reach it.

Before you start​

  • You have an Acelle Mail account with at least one list.
  • Have the API endpoint and API token from your Acelle Mail account settings ready.
  • Countdown Timer is available on Salla only for now.
  • Use a countdown template with an email field. See Collect emails with Countdown Timer.

Steps​

  1. Open the countdown settings page. See Open the countdown display settings.
  2. Open the Integrations tab, then open the Service integrations section.
  3. Under "When a form in this popup is submitted, send the data to:", choose Acellemail.
  4. In API Endpoint, paste your account's endpoint, such as https://acelle.example.com/api/v1.
  5. In API token, paste the token. Your lists load, and "Connected success" appears.
  6. In Mailing list, choose the list. Under it, Valid fields from your list appears with the field names.
  7. Click Save. "Updated successfully" appears.

What is sent to Acelle Mail?​

  • The email address, always. Without a valid email, nothing is sent.
  • Other fields are sent only if the field name in the countdown matches a field name in Valid fields from your list. This is what the notice under the form says: "Match the field names in the popup with the fields you have."
  • If the service rejects a subscriber, for example someone who is already on the list, you see no message and the system does not retry. The subscriber stays saved on the Subscribers page.
  • To stop the integration, choose None, then click Save.

Check that it works​

  1. Open your store in a private browsing window and submit the form with an email you own.
  2. Open your list in Acelle Mail a few minutes later and check that the email arrived.
  3. After you refresh the settings page, the Acellemail card stays selected and your details are saved.

Common errors​

What you seeFix
"The Acelle-Mail mailing list field is required."Choose a list in Mailing list, then click Save.
The lists did not loadCheck that API Endpoint starts with https:// and is your account's endpoint, and that API token is correct. If the service is not responding, your saved details and list stay, and you can still save.
The email arrived without the other dataThe field names in the countdown do not match Valid fields from your list. Only the email is sent.
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