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Connect wheel customers to Mailchimp or Acelle Mail

Use this article to send the data of every customer who spins the wheel to a Mailchimp or Acelle Mail mailing list.

When to use this article​

  • You want new customers to reach your mailing list automatically.
  • You want to match the form fields to the fields of your list.

Before you start​

  • The wheel template must have an email field. Data is sent only if the customer has a valid email. A wheel that collects only a phone number sends nothing.
  • For Mailchimp: your API key and a ready mailing list.
  • For Acelle Mail: your API URL, an API token and a ready mailing list.
  • You can connect only one service at a time.

Steps​

  1. In the menu on the left, open the Lucky Wheel group, then click Manage popups. The My campaigns page opens. Click … next to the wheel, then Settings (on a phone, tap Settings).
  2. Open the Integrations tab.
  3. Click the section title Service integrations to open it. It reads: "When a form in this popup is submitted, send the data to:".
  4. Choose the Mailchimp or Acellemail (Acelle Mail) card. The None card means no integration.

Mailchimp​

  1. In API Key, paste your full Mailchimp key exactly as it is.
  2. From Default subscriber status, choose Subscribed, or Pending confirmation if you want the customer to confirm their subscription.
  3. From Mailing list, choose the list. The lists load from your account when you open the section.
  4. Under the list you see "Valid fields from your list: …". Match the field names in the wheel form to the fields in your list, so the data arrives correctly.
  5. Click Save.

Acelle Mail​

  1. In API Endpoint, enter your service URL, in the form https://acelle.example.com/api/v1.
  2. In API token, paste the token from your Acelle Mail account settings.
  3. From Mailing list, choose the list.
  4. Under the list you see "Valid fields from your list: …". Match the field names as you do for Mailchimp.
  5. Click Save.

After you save and return to the page, the card, the form and the list stay as you saved them.

Check that it works​

  1. Open your store in a private browsing window.
  2. Spin the wheel with an email address you own.
  3. Open the list in Mailchimp or Acelle Mail and check that the customer appears in it with the right fields.
  4. Delete the test record from Subscribers and from the list if you no longer need it.

Common errors​

What you seeFix
"The Acelle-Mail mailing list field is required." or "The Mailchimp mailing list field is required."Choose the list before you click Save.
The lists do not appearCheck the key, or the URL and token, then open the Service integrations section again.
An error message from Mailchimp (it may be in English)The screen shows Mailchimp's message as it arrived. Copy the full key from your account and try again.
The customer does not reach the listCheck that the form has an email field and that the customer entered a valid email. See Fix missing lead or coupon data.
Fields are missing in the listMatch the form field names to the list fields.

FAQ​

Does the integration replace the Subscribers page?​

No. Subscribers are always saved on the Subscribers page. See Find your Lucky Wheel customers.

Can I connect Mailchimp and Acelle Mail together?​

No. You choose one service at a time.

Is there an integration with other services?​

The only services available are Mailchimp and Acelle Mail.

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