Fix a problem with your wheel
A clear way to find the cause
Four kinds of problems cover most reports: a wheel that does not show, images that do not upload, data that goes missing, or slowness and conflicts. Each kind has a set of checks that ends in a fix.
- Steps ordered from most to least common.
- Fixes you can do yourself, no technical skills needed.
- Clear checks for site conflicts.
- A clear path to support.
How to use this section
- First, identify which kind of problem you have.
- Open the guide and follow the checks.
- Check your store after each step.
- If the problem continues, gather the details for support.
tip
Before you report that the wheel is not showing, try a private browsing window or reset your test session. Most cases are an old session, not a real fault.
In this section
→ Each guide walks you through the fix step by step:
- 1️⃣ Fix a Lucky Wheel that is not showing
- 2️⃣ Fix image upload errors
- 3️⃣ Fix missing lead or coupon data
- 4️⃣ Fix slow loading or site conflicts
What's next
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