Set up the mini wheel after close
When the customer closes the wheel, a fixed mini wheel appears in the store. If they click it, the wheel opens again. Use this article to turn it on or off and change where it sits.
When to use this article
- You want the customer to come back to the wheel after closing it.
- You want to change where the mini wheel appears.
- You want to turn the mini wheel off.
Before you start
Open the Wheel editor. In the menu on the left, open the Lucky Wheel group, then click Manage popups. The My campaigns page opens. Click the Edit icon next to the wheel.
Steps
- Scroll down to the Wheel settings card.
- Find Mini wheel after closing. The explanation under it reads: "When the popup closes, a fixed mini wheel appears in the store. Clicking it opens the wheel again."
- Turn the Enable switch on or off. The mini wheel is turned on by default.
- From Where the mini wheel appears, choose Middle right, Middle left, Top right, Top left, Bottom right or Bottom left. The default is Middle right.
- Click Save changes.
The preview in the editor only shows the position. The customer sees the mini wheel after they close the wheel.
What does the customer see?
- After the wheel is closed, the mini wheel appears in the position you chose.
- The mini wheel does not appear while the result page is showing.
- If the customer has used all their spins, neither the wheel nor the mini wheel appears. See Set the number of spins per customer.
Check that it works
- Open your store in a private browsing window.
- Wait for the wheel to appear, then close it.
- Check that the mini wheel appears in the position you chose, and that it opens the wheel when you click it.
Common errors
| What you see | Fix |
|---|---|
| The mini wheel does not appear | Check that Enable is on and that the customer has not used all their spins. |
| The mini wheel covers an important button in your store | Change Where the mini wheel appears. |
FAQ
Does the mini wheel appear for all customers?
It appears for customers who closed the wheel and have not used all their spins.
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