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Let customers add their name or a message to the product

You add a Name or short phrase option, so the customer enters their name and sees it on the product photo before they buy.

Steps​

Path: Products > Open Product Studio > Options

  1. Click Add option. If the product has no options yet, click Add your first option.
  2. Under Types text, choose Name or short phrase. For long text such as a gift card, choose Message. The option settings open.
The "What does the customer choose?" screen and the Name or short phrase card under Types text.
The "What does the customer choose?" screen and the Name or short phrase card under Types text.
  1. In Option name, enter what the customer reads above the field, such as "Write your name". The customer sees this name.
  2. Optional: enter a number in Max characters, such as 12. The customer cannot enter more than that. If you do not change it, the limit stays at 100 for a name and 300 for a message.

  1. Click Edit places. The new option is already placed on the product photo, at the top. If Place on photo shows instead, click it.

  2. Drag the text on the photo to where the name goes, then click Done.

    On a phone: open the Preview tab to see the text on the photo. To set the position with numbers, open Precise position.

  3. Click Review & publish, then Publish now.

    On a phone: the Review & publish button is at the bottom of the screen.

What your customers see​

The customization goes live in your store within about a minute. The customer sees the option name above the field, such as "Write your name". They enter their name, and it shows on the product photo. In Salla, you receive the customer's text in the Order note.

The product page in the store after publishing: the customer entered "Noura" in the "Write your name" field.
The product page in the store after publishing: the customer entered "Noura" in the "Write your name" field.
On Zid

The Where does the customer’s pick go in Salla? section does not show.

Good to know​

  • Turn on Required if the product does not work without a name. The customer then cannot complete the order without it.
  • Your edits are saved as a draft. Nothing changes in your store until you click Publish now.

Not showing?​

Next​

Place the text or the customer's image on the product

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