Publishing blocked: the option's Salla link needs review

Usually you renamed or deleted a value in Salla, so its link to the option broke.

Salla stores only

What you see

In Review & publish, under Fix before publishing, a card with the option's name appears. Its message starts with one of these:

• "“Color” should use an existing Salla option, but none is chosen."
• "“Color” is required and needs a Salla option."
• "“Color” is linked to a Salla option we can no longer find."
• "“Color” is linked to a Salla value that changed or was deleted."
• "The published “Color” is linked to Salla in a way that lets customers pick several values"
• "Customers can pick more than one value in “Color”, but a Salla option takes only one."
• "Some choices in “Color” still go somewhere else."

You may also see, under Notes — won’t block publishing: "Salla already has an option named “Color”."

A card under Fix before publishing about an option's Salla link, with the Choose a Salla option button.

Most likely cause

The option is linked to an option in Salla, and the link is incomplete or no longer matches Salla.

Fix

1. "The published … is linked to Salla"

Click Restore the link from the published version on the card. You can undo it if you want.

2. "still go somewhere else"

Click Choose the destination again on the card. The option opens. Check your choice in Where does the customer’s pick go in Salla?.

3. "none is chosen" or "is required and needs a Salla option"

Open the option from the card button. In Where does the customer’s pick go in Salla?, choose Existing Salla option, then choose a Salla option from the list. Under Match the choices, choose the Salla value for each choice. For a text option, click Choose a Salla option or Save it in the order note on the card. The details are in Price and Salla settings in an option.

4. "we can no longer find" or "changed or was deleted"

Open the option from the card button, then click Refresh Salla options so we read your product's options from Salla. Match the choice that changed, or click + Create the value in Salla next to it.

5. "Customers can pick more than one value"

Open the option. Turn off Can pick more than one, or choose Order note in Where does the customer’s pick go in Salla?.

6. The "option named" note

This note does not block publishing. Choose Existing Salla option, then choose the option with the same name instead of creating a new one.

After the fix, publish again. The steps are in Review your product and publish it to your store.

Still stuck?

Click Contact support in the Studio and send us:

• The product name.
• The option name on the card.
• The name of the Salla option it is linked to.
• A screenshot of the message in Review & publish.